Support

Frequently asked questions

Direct answers about data ownership, Git, security, pricing, and customization for anyone evaluating Byoi in public beta.

updated 2026-07-14

Didn't find what you needed here? Use the feedback link at the top of this page to send your question straight to the team.

Your data stays yoursGit is the sourcePublic beta

Product and data

Cards, decisions, knowledge, and configuration live as versioned Markdown in your Git repository. The Byoi administrative database stores only identity, session, billing, project links, Git connection state, and encrypted AI keys.

Security and AI keys

AI provider keys added to Byoi are encrypted and stored in the administrative database, never in a repository file. Relevant repository writes always require explicit user action.

Pricing and cancellation

The free plan covers the full individual workflow: capture a card, register a decision, edit context, and generate a prompt. Canceling Byoi doesn't delete the repository or its commit history, because the project never depended on the product to exist.

Customization

Board columns, card types, and project preferences live in byoi.config.json, versioned alongside the rest of the repository. A coding agent can read that file and the guide in AGENTS.md to understand how the project is organized.

Frequently asked questions

If I cancel Byoi, do I lose my project history

No. Cards, decisions, knowledge, and configuration already live as commits in your Git repository. Canceling Byoi does not delete the repository or its commit history.

Are my AI keys exposed in the project repository

No. AI provider keys added to Byoi are encrypted and stored in the administrative database, never in repository files.

Do I need a paid tool to organize AI project context

No. Byoi's free plan already covers the full individual workflow: capture a card, register a decision, edit context, and generate a prompt. Paid plans exist for volume and future collaboration, not for the basics to work.

Does Byoi lock my project inside the tool

No. All project content stays in Markdown in your Git repository. You can clone it, edit it outside Byoi, or hand the same repo to any coding agent at any time.

How do I report a bug or suggest an idea during the beta

Use the feedback link available in the account menu inside the app, or at the top of any /resources page. The report goes straight to the team while Byoi is in public beta.